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Cox Cable

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Cox Communications Inc. is the third-largest cable provider in the United States. The company services more than 6 million residential and commercial customers. The company has been on the market since 1962. Cox Business Services is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services.

Cox Cable offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services in partnership with Sprint. In 2006, Cox received highest honor in J.D. Power and Associates' residential cable/satellite TV customer satisfaction study. Please try to contact Cox Cable Customer Service directly prior to posting any complaints on this site.

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Cox Cable Reviews

Drgnldy78
Cox Cable - Cox has been nothing but a thorn in my side!

I am a very patient person. I had Cox for 10 years before I said enough was enough! Plus they were the monopoly in my area at the time. First and Foremost, Cox's prices ...

#292366
Jan 27, 2012
10

Anonymous
Cox Cable - Cox HSI and TV is a fraud

I live in Henderson, NV. When I ordered Cox HSI and TV in 2010, it was bad from the start. On the TV, PPV never worked, the guide never worked, and several channels were fuzzy, til...

#291145
Jan 23, 2012
31

Wilkins
Cox Cable - Slowest Internet

We are paying Cox top dollar for "premium high speed" internet. I can't stream a single Netflix movie without it breaking up and pixillating. So much for trying to obtain thing...

#290754
Jan 21, 2012
40

Anonymous
Cox Cable - Poor customer service Long waits

I have had been to the main office for cox on MLK in Las Vegas, and something tells me that this may be a sign to take my money to some.new options. I have waited two days back to ...

#289765
Jan 17, 2012
40

Marycatsom
Cox Cable - Cox

Making a complaint should not be so time consuming. You already have my account information so dont ask me sor i again. You are truly the worst cable company in the system (and I h...

#282052
Dec 16, 2011
53

Donbright
Cox Cable - Door Bell ringing, property trespass dinner time

At nearly 6PM, 2 gentleman with "Cox badges" (easy to copy) rang my doorbell. Before I could reach the door, they had already trespasses past my outside gate into my atrium area. I...

#279683
Dec 06, 2011
105

Anonymous
Cox Cable/Internet

Prior to moving, I had several internet companies simply because of the zip code in which I lived, i.e., after initial sign-up, they kept changing every few years due to buyouts, n...

#269883
Oct 22, 2011
108

Kbird
Cox Cable - Tried to collect money for equipment that Had already turned in!

COX CABLE, Chesapeake, Va: I called Cox to have internet hooked up at our house. We had had Cox 10 years ago, before Direct TV came out with NFL Sunday TICKET. My husband had to ge...

#269060
Oct 19, 2011
98

Anonymous
Cox Cable makes up new amount due

We closed out an account with Cox Cable, we were moving. When talking with the account Rep, they said to cut a check for $39. Which we did. Then a month later they sent us an in...

#267208
Oct 10, 2011
89

Anonymous
Cox Cable co

Cox cable is wrong or illegal at best.. I try to stop my service..the woman was so busy trying to sell services...She never stoped my service..Instead they billed me a month in ad...

#266207
Oct 05, 2011
83

Perlusha
Cox Cable - COX communications – terrible service, user-unfriendly interface

We switch to COX recently, but given an opportunity, we will switch to any other cable company. Unfortunately COX is a monopoly in our area, and they could care less about custome...

#265481
Oct 01, 2011
195

Anonymous
Cox Cable - My service has been out

Service out for the hour.Can not get thru by phone.What am i to do??? Dish sucks its not worth the cheaper price.I will be back to Direct very soon You want a hundred words I will...

#261708
Sep 13, 2011
84

Abby Smith
Cox Cable - Told me to use volume control for a loud fan

I have Cox cable. My cable box broke after 4 months of use. Went to Cox store and brought home another Cox digital cable box. Hooked up unit. After using the "new" box for 3 ho...

#257072
Aug 22, 2011
211

Vlgood
Cox Cable pulled a fast one.

This post is the last straw. I intend to post another part which is the red flag that was raised after they pulled the old "Bait and Switch" on me. On Friday, Augus...

#254146
Aug 08, 2011
190

Anonymous
Cox Cable - My internet got kicked off the internet

Called cox cable today i have been having wireless for two months and for some reason i couln't connect. When i called the women said i didn't have wireless on my computer....

#246978
Jul 04, 2011
230

Anonymous
Cox Cable - Lied and over charged

Cox Cable and internet service is horrible, I had their service for five years and two years ago my phone stopped working. After three weeksI finally got a "technitian" to come ta...

#243224
Jun 14, 2011
212

Angie4sure
Cox Cable - Cox custumer service sucks!

I have called cox cable about 5 times to ell them that my bill pay online is not working. Everyone that I talk to doesn't know how to fix it but they keep telling me it will be fix...

#240363
May 30, 2011
244

Anonymous
Cox Cable - COX is a joke without a punch line

Always down yet they take you down the one way street from ***.After they reset everything you own they finally find out it's their problem. My solution is every time the...

#239103
May 22, 2011
245

Anonymous
Cox Cable - HDTV service went out. Rep said they needed to call me back to fix. Never called.

I repeatedly experienced tiling issues on all Cox channels. Picture broke up, and sound was interrupted. I had to call them constantly in order to have them try to solve the proble...

#239052
May 22, 2011
261

Tnia
Cox Cable - Cox

My experience with Cox has been in one words nightmare. They install eqipment knowing that lines are bad and do not log in complaints. They are of no use when trying to resolve i...

#236222
May 06, 2011
170

AngelofP...
Cox Cable

Cox cable tv is severly heavy on paid commercials. Some of these pd programming aka informercials run all day long. Most start as early as 8pm and run to 11am. When I'm paying for ...

#235105
Apr 29, 2011
163

Anonymous
Cox Cable greedy rip off

For 21 yrs we have had cox cable expanded cable. With it came the tv guide channel. All of a sudden this year it is excluded. you have to add a box for an additional $ 10 a month...

#234858
Apr 28, 2011
328

Dnmcelroy
Cox Cable & Westinghouse TV

Black Friday my wife bought a Westingtonhouse TV (Model # VR-4085DF). The TV works fine and the remote that came with it works great. However, the COX remote doesn't work wit...

#233110
Apr 19, 2011
648

Tuco
Cox Cable - Cox holding back bandwidth

It appears that COX is holding back bandwidth such that you can not even watch simple news videos online anymore.....they then try to convince you that their "enhanced" services (w...

#228266
Mar 23, 2011
243

Anonymous
Cox Cable company- cable box stolen,

Cox cable in fort smith arkansas. had converter box stolen, turned in police report, said we were responsible for the 400 dollars to replace the cable box, so evidently crime does ...

#217946
Jan 24, 2011
595

Payphone
Cox Cable - COX DVR

Yesterday,10/27/2010, I woke up to a totally different COX DVR.This is a example of a company without a brain. I now have a annoying video delay while surfing. Recording is a...

#204714
Oct 28, 2010
530

JONBON123
Cox Cable

I called cox cable to ask for a two day extension on my bill. They said no and where really rude and ugly and said if I didn't come pay them right then in cash, they would cut my s...

#191359
Jul 27, 2010
428

Diaz
Cox Cable - Cox charged my again for internet servicesand i paid.

My bill showed a late payment fee for a bill that I already had paid the month before for internet services I called the company, told them that I make online payments unsing my ch...

#132476
Aug 22, 2008
345

Anonymous
Cox Cable - Cox charged my again for internet servicesand i paid.

My bill showed a late payment fee for a bill that I already had paid the month before for internet services I called the company, told them that I make online payments unsing my ch...

#132475
Aug 22, 2008
387

Azflavor
Cox Cable - Cox & Electronic Debits! Beware!!!

Well, Check your bank statements folks... I write checks to cox!!! And got electronically debited for 2 other peoples accounts. I almost didnt notice except I was low on funds... T...

#128870
Jul 24, 2008
419
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